Personalization is FREE as shown,
on images of select items. Please enter personalization
carefully - exactly as you would like it to appear. We will NOT
rearrange your letter sequence.
If you are selecting the Monogram style of personalization, as shown
below*, although the larger center initial generally represents
the last name, please enter initials in the EXACT order that you
would like them to appear. We will not rearrange your letter
First Initial: A
Middle Initial: L
Last Initial: S
Most in stock merchandise ships within 3 business days after order processing.
Orders containing personalization and special orders may require additional time.
Please call or email if you have concerns about your time frame.
Delivery, Processing and Insurance
Within the continental United States
Up to $20.00 $ 7.95
$20.01 to $40.00 $ 9.95
$40.01 to $75.00 $11.95
$75.01 to $100.00 $13.95
$100.01 to $149.99 $15.95
$150.00 to $199.99 $17.95
$200.00 to $249.99 $19.95
$250.00 to $299.99 $22.95
$300.00 or more $25.95
If your order includes heavyweight or oversized
packages that may require additional charges, we'll contact you
Sorry we cannot ship to a P.O. Box.
Currently, we are only shipping orders to within the USA.
Alaska, Hawaii and Puerto Rico please email
for delivery and processing charges
IN A HURRY ?
We offer priority handling and
delivery on most items for an additional charge of $15.00.
allow 3-5 working days for priority delivery service.
DROP SHIPPED ORDERS -
There are a few items on our site that will be
shipped to you directly from the manufacturer and will arrive
separately from the rest of your order. These items generally
include edibles or some personalized favors.
SHIPPING CANDIES AND CHOCOLATES-
These items can only be shipped via 2 - Day or
1 - Day Shipping. For Tuesday delivery orders can only be shipped
1-Day Shipping. Please note: An additional shipping charge will
be applied to all orders placed April thru October for special
packaging needs due to warmer weather. In addition, we recommend
selecting the cooler option any time when shipping to a warmer
location. During the hot summer months it is best to ship your
order to a business address if possible so they will be delivered
earlier in the day. Customers are responsible to provide a shipping
address and delivery date that someone will be available to receive
the shipment. We will not be responsible for melted chocolates.
SHIPPING CANDLE ORDERS -
During the warm weather months of April 1 to October
1, there is a $15 additional charge, as candles must be shipped
by air to prevent melting. You can either select PRIORITY DELIVERY
shipping option at checkout or have the $15 added by us during
From time to time we may offer order promotional codes.
Offer is only valid at the time of purchase and only one promotion code will be accepted per order.
Promotion applies to merchandise only and does not apply to shipping, fees, taxes, or any other
In an effort to provide the fastest possible
service, no changes may be made to your order once it is in
processing. Requests for delivery changes, once a package is
already in transit, will incur a $15 service fee to customer's
credit card. This fee may be incurred up to 6 weeks after
Our helpful customer service
representatives are committed to assist you. If you require
assistance with your order, please call 1-800-537- 4968 Monday - Friday,
8 AM - 4 PM EST, or email firstname.lastname@example.org Requests for adjustments need to be arranged
with our customer service department within 14 days of merchandise receipt to obtain a return authorization number.
We will not accept any returns without a return authorization number.
Once the returned merchandise is received, we will refund your payment less any shipping charges (shipping charges are non-refundable).
Orders that receive free shipping due to any promotions may get charged for shipping charges if the customer returns any portion
(or the entire order) of the purchase, resulting in the total sale amount to fall below the required Free Ship rate.
If you received free shipping on your purchase, and return your order, the cost of shipping incurred by Jessicas Wedding will be deducted
from your refund.
If you wish to make an exchange, we will issue the requested changes to your order and process it upon receipt of the returned portion of your order. Appropriate shipping & handling will be charged for exchanged orders being reshipped.
PLEASE NOTE: Shipping is the responsibility of the customer and is not refundable.
Please also note that some products are not eligible for return. These include: personalized items, edibles, perishables, clearance and special order items.